Privacy policies

Privacy policies of our online store

1.- Preliminary Considerations

At CAFFTA COFFEE, we are aware of the importance that the protection of privacy, as well as personal data, has for our Clients, and of the trust that is placed in us when delivering such data. Therefore, in order to inform the way in which personal data will be collected, stored and processed, this privacy policy has been prepared, which we recommend that you read carefully before accepting it.

2.- Consent

By accepting this document, you give your free, express and informed consent regarding the use of your personal data, for the exclusive purposes defined in this instrument. The use of these data, storage is included, understanding by this the conservation or custody in a registry or data bank owned by CAFFTA COFFEE, by its own means or provided by third parties; it is understood that any operation or complex of operations or technical procedures, automated or not, that allow to collect, store, record, organize, elaborate, select, extract, confront, interconnect, disassociate, communicate, assign, transfer, transmit or cancel personal data.

3.- Declaration

In order to be able to comply with this Privacy Policy, you must bear in mind that the minute you accept it, you must be of legal age and that your personal data is correct, updated and truthful. We ask you to notify us of any changes to your data as soon as possible, to the following email: servicioalcliente@cafftacoffee.com

4.- Use of Personal Data

Your personal data will be stored and processed by CAFFTA COFFEE and may be used for one or more of the following purposes: i) The sending and / or delivery by any means, of all kinds of information, forms, surveys, advertising and in general, promotion of products and / or services. ii) The preparation and / or improvement of the products and / or services referred to and; iii) Carrying out all kinds of studies in various subjects such as demographic, historical, behavioral and market research, among others, aimed at improving the shopping experience of our Clients, and granting them more and better communication or sales channels, better products and services, special benefits by identifying preferences, among others.

5.- Communications

Within the framework of the use of your Personal Data, we may send you emails, text messages, contact you by phone, and in general, direct communications through remote or remote communication platforms. In said communications, we may include all kinds of information, promotions, or offers about products and services that we believe may interest you, unless you inform us that you do not wish to receive such communications. All communication that we send you will contain the procedure that will allow you to reject their future sending.

6.- Collection of data held by third parties and, or through sources accessible to the public

CAFFTA COFFEE could complement your information based on data provided by third parties or, through personal data that come from publicly accessible sources. Regarding this information, we will ensure that it is accurate, up-to-date and that it responds truthfully to your situation.

7.- Aggregate data processing and delivery of information to the authority

The restrictions established in this Privacy Policy will not be applicable if your personal data must, in accordance with current legislation, be made available to the competent authority. Nor will such restrictions apply when the information is processed and, or used in an aggregate manner, thus not being possible to identify a specific client and provided that said information is processed for statistical purposes or for any type of study, including market and of products, in which the identity of the people whose data is included in said treatment cannot be established.

8.- Rights of the Holder of Personal Data

According to Law 29733 – Personal Data Protection Law, every Personal Data Holder has the right to: Information, access, update, rectification, inclusion, deletion or cancellation, as well as to oppose their personal data among others, mentioned in Title IV of the Regulations of the Law in question. For these purposes, you can send a communication to servicioalcliente@cafftacoffee.com

9.- Security

We safeguard the personal data that you provide us, and in general, your information to which we will have access, taking care to regularly review the necessary technology, in order to comply with the above. In this sense, we have security means and procedures to protect and secure your information.

Notwithstanding the foregoing, the aforementioned technology and procedures are not impregnable, and that even when we have reasonable security measures, it is possible to be a victim of theft, misuse, destruction and / or loss of information, circumstances that you know and you accept in advance. On the other hand, in the event that we provide you with remote access to your personal data, we recommend that you protect your Personal Data and information, particularly if you access it through the internet, using open connections or that do not have security measures. We request that you change your Access code to our webpages on a regular basis.

10.- Links

Without prejudice to what is indicated in the previous paragraph, we make you aware that our websites may contain links or access to other sites, with respect to which the terms of this document do not apply. It is important that you bear in mind that when accessing these links, you do so at your own risk, since it is impossible for us to guarantee the practices that the owners of said sites have regarding personal data. We recommend that you always review the privacy policies of these sites.

11.- Modification of policies and identification of the person responsible for the Program database

CAFFTA COFFEE reserves the right to make changes to this Privacy Policy. In this case, we will inform you as soon as possible of said modifications, through the channels that guarantee their publicity.

An updated text of this Privacy Policy will be kept on the URL: www.cafftacoffee.com/politicas-de-privacidad/

12.- Queries

To make any type of query regarding this policy, you can contact the following email address: servicioalcliente@cafftacoffee.com